Falcon-i Pvt. Ltd. is looking for “Customer Experience Lead" for its Head Office in Karachi.

Job Description:

• We need someone who can listen to and understand customer concerns, without any bias.
• You should be able to put yourself in the customer’s shoes to understand things from their perspective
• Identifying areas for improvement is just the first step. You also need to be able to suggest potential fixes.
Job Requirements:
• 2+ years of experience working in a customer-focused role.
• Comfortable working in a fast-paced, deadline-driven environment.
• Passionate, creative thinker with exceptional analytical skills.
• Team player with superb collaboration and communication skills.
• Outstanding communication and interpersonal skills.

We Offer:

• Permanent employment with market competitive salary and other benefits.

Interested candidates may send their CVs , Please mention “Customer Experience Lead” in the Subject line.