Customer Service Officer

at Master Tiles & Ceramic Industries Limited
Location Rawalpindi, Pakistan
Date Posted June 11, 2019
Category Production & Manufacturing
Job Type Full-time
Qualifications Bachelors/Masters
Career Level Mid Level
Experience 1-2 Years
Gender Both
Base Salary -- Not Mentioned --
Currency PKR
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Master Tiles & Ceramic Industries Limited is looking for a " Customer Service Officer " for its Rawalpindi Office.

Qualifications: Bachelors/Masters
Experience: 1-2 Years
Location: Rawalpindi

Job Duties & Responsibilities:

-Responsible to handle complaints in his zone.
-Keep office record and maintain all office correspondence with head office after approval on zonal in charge/Assistant Manager.
-Must have knowledge of company products so that He/She can handle customer inquiries and respond to customer questions in the best possible manner.
-To communicate and coordinate with colleagues for smooth functioning routine work.
-Providing feedback on the efficiency of customer processes.
-In case of emergency, Zonal in Charge can assign him at customer Site.

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