Customer Service Officer
at | |
Location | Rawalpindi, Pakistan |
Date Posted | August 29, 2019 |
Category |
Production & Manufacturing
|
Job Type |
Full-time
|
Qualifications | Bachelors/Masters |
Career Level | Officer |
Experience | 1-2 Years |
Gender | Both |
Base Salary | -- Not Mentioned -- |
Currency | PKR |
Send Resume at | salman.shahzad@mastertiles.com |
Description
Master Tiles & Ceramic Industries Limited is looking for a " Customer Service Officer " for its Rawalpindi Office.
Qualifications: Bachelors/Masters
Experience: 1-2 Years
Location: Rawalpindi
Job Duties & Responsibilities:
-Responsible to handle complaints in his zone.
-Keep office record and maintain all office correspondence with head office after approval on zonal in charge/Assistant Manager.
-Must have knowledge of company products so that He/She can handle customer inquiries and respond to customer questions in the best possible manner.
-To communicate and coordinate with colleagues for smooth functioning routine work.
-Respond to complaints from customers and give after-sales support when requested.
-Visit customer's site and resolve their issues and claims.
-Providing feedback on the efficiency of customer processes.
-In case of emergency, Zonal in Charge can assign him at customer Site.
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