Customer Service Representative ( CSR )

at GCS Pvt Ltd
Location Karachi, Pakistan
Date Posted February 12, 2019
Category Others
Job Type Full-time
Qualifications Intermediate and above
Career Level Entry Level
Experience Fresh or 6 months
Gender Both
Base Salary -- Not Mentioned --
Currency PKR
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GCS Pvt Ltd Customer Service Representative ( CSR ) required Location : Karachi
Education : intermediate and above
Experience : Fresh or 6 months
Total vacancy: 10
Shift : Rotate ( Morning Evening Night )
Key Responsibilities :
1. Revise and follow standard operating procedures daily.
2. Receive customers calls of requests for services.
3. Consult with customers about their services needs or their wants.
4. Analyze what the customers says what they want and need .
5. Troubleshoot services to best fit their needs and expectations.
6. Investigate what services the customers will need even if they may not know what they need.
7. Provide customer service to Citizen's in emergency for help.
8. An individual should be punctual.
As mentioned from the nature of the job extra time may be required, availability on emergency is mandatory.
Interested candidates send your cv's with mention subject line CSR by 15-Feb-2019, only shortlisted candidates will be contacted.
Contact no: 0335-3229997