'Walk-in Interviews for Customer Service Representatives'

Eligibility: Graduate and age below 27 years

Date & Timing: Saturday, 20th January 2018 from 11:00 AM to 3 PM.

Venue: 34/J/3, Block-06, PECHS Karachi (near Jaffer Brothers building on Shahrah e Faisal, last office on left hand side in Jaffer Street) Phone: +92-21-34301488 / 89 EXT 125

Responsibilities:

• Obtains client information by answering telephone calls; verifying information.
• Informs clients by explaining procedures; answering questions; providing information
• Handle all incoming customer inquiries & complaints via Calls with utmost professionalism and ensure First Calls Resolution with high quality customer service at all times
• Ensure that customer queries generated by him/her should be resolved in the specified Turnaround time (TAT) by following up on services requests.
• Feedback/escalate any urgent /critical issues or problems to management on a timely basis.
• Maintain confidentiality of the organization’s customers and data.
• Contribute to manage team objectives through team work

Interested candidates can also share their resumes