Customer Success Representative

at Mandiexpress
Location Karachi, Pakistan
Date Posted February 21, 2020
Category Retail
Job Type Full-time
Qualifications Intermediate
Career Level Entry Level
Experience 2-3 Years
Gender Male
Base Salary 20,000-30,000
Currency PKR
Send Resume at careers@mandiexpress.pk

Description

Job Description:

  • To handle Inbound Calls
  • To identify issues on the website through creation of tickets
  • Welcome Call to the Customers
  • To Call customer for the resolution of complaint
  • Order Confirmation Calls

Requirements:

  • Intermediate/ A'Level
  • Exceptional Communication Skills (Verbal & Written both)
  • System Knowledge is must (Majento)
  • 2 - 5 years of experience in Call Center (BPO, Service sector, E-Commerce or HORECA)
  • Age: 22-32