Customer Support Representative

at Transworld Enterprise Services (Pvt).Ltd.
Location Karachi, Karachi, Pakistan
Date Posted January 7, 2021
Category Telecommunication & ISP
Job Type Compensation
Qualifications Graduate
Career Level Mid Level
Experience Experienced
Gender Not Applicable
Base Salary -- Not Mentioned --
Currency PKR
Send Resume at recruitment@tes.com.pk

Description

Position : Customer Support Representative
Location: Karachi/Defence
Company: Transworld Home
Industry: Telecom/ISP

Job responsibilities:

Listen and respond to customers’ needs and concerns
Provide information about products and services
Take orders, determine charges, and oversee billing or payments
Review or make changes to customer accounts
Handle returns or complaints
Record details of customer contacts and actions taken
Research answers or solutions as needed
Refer customers to supervisors, managers, or others who can help

We are looking for an Enterprise individual having assertive, adventurous and enthusiastic personality with strong communication skills.

Must have Telecom/ISP experience.

Please apply and mention position in subject line.