Customer Support Specialist

at IBEX Global
Location Karachi, Pakistan
Date Posted May 24, 2017
Category Call Center & BPO
Job Type Full-time
No. of Vacancies 20
Qualifications Minimum Intermediate
Career Level Entry level
Experience Fresh
Gender Both
Base Salary 30,000-40,000

Description

  • Brief description of the job :
  • Timely preparation of rates and quotes for customers and overseas agents.
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate timely correspondence back to customers, track and resolving any issues regarding product.
  • Timings: 9 hours shift
  • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors
  • of Vacancies: 10
  • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.
  • Ability to work in a blended operations and customer development role
  • Self-motivated, assertive, and respond to brand metrics.
  • Manages complex transactional or emotional customer situations promptly and professionally.
  • Ability to multi-task in a fast paced environment with rapidly changing priorities
  • Contributes to building a positive team spirit and puts success of team above their own interests.
  • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
  • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
  • Salary: upto Rs. 45,000/-
  • Transport: Conveyance will be provided.
    • Send us your CVs*Email Subject should be “Customer Support Specialist International”
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