I.T Executive
at | |
Location | Karachi, Pakistan |
Date Posted | May 25, 2018 |
Category |
Retail
|
Job Type |
Full-time
|
Qualifications | B.S Computer Science / Bachelor's Computer Engineering |
Career Level | Fresh/Mid Level |
Experience | 6 Months to 1year |
Gender | Both |
Base Salary | -- Not Mentioned -- |
Send Resume at | mohammad.qureshi@spar.pk |
Description
- install and configure computer hardware operating systems and applications
- monitor and maintain computer systems and networks
- talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- troubleshoot system and network problems, diagnosing and solving hardware or software faults
- replace parts as required
- provide support, including procedural documentation and relevant reports
- follow diagrams and written instructions to repair a fault or set up a system
- support the roll-out of new applications
- set up new users' accounts and profiles and deal with password issues
- respond within agreed time limits to call-outs
- work continuously on a task until completion (or referral to third parties, if appropriate)
- prioritise and manage many open cases at one time
- rapidly establish a good working relationship with customers and other professionals, such as software developers
- test and evaluate new technology
- conduct electrical safety checks on computer equipment.