IT Assistants

at ABACUS GLOBAL
Location Lahore, Pakistan
Date Posted October 15, 2020
Category Call Center & BPO
Job Type Full-time
Qualifications BSCS , BSIT, BBIT
Career Level Entry Level
Experience Fresh
Gender Both
Base Salary -- Not Mentioned --
Currency PKR
Send Resume at farheen.rizvi@abacus-global.com

Description

Abacus Consulting (BPO) is looking for IT Assistants!

· Installing and configuring computer hardware operating systems and applications
· Monitoring and maintaining computer systems and networks
· Escalate IT related issues to different channels & keep follow up.
·Help, assist and resolve IT related issues for staff/clients.
·Troubleshooting system and network problems and diagnosing and solving hardware or software faults
·Replacing parts as required
·Supporting the roll-out of new applications
·Providing support, including procedural documentation and relevant reports
·Setting up new users' accounts and profiles and dealing with password issues
·Responding within agreed time limits to trouble tickets
·Installing and configuring computer hardware operating systems and applications
·Escalate and follow up on issues related to client applications till proper resolution is obtained.
·Responding within agreed time limits to trouble tickets
·Conducting electrical safety checks on computer equipment.

Job Shift: Rotating
Job Location: Lahore
Gender: Males will be given preference
Minimum Education: BSCS , BSIT, BBIT or any relevant degree
Career Level: Entry Level
Experience: Fresh- Less than 1 year

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