Timing: 1PM-10PM (Monday to Friday)
Location: Gulberg 3, Eden Tower, Lahore

Job Description:

· Assist technical support staffing managing the help-desk services to meet the requirements.

· Assist project team to manage and implement the new projects.

· Assist in managing the technical and operating documentations for operating systems.

· Respond to client request in timely and in accurate manners.

· Perform root cause analysis of complex system problems and provide corrective actions.

· Develop performance and system problem and systems models, graph, charts and specification of system staff.

· Ensure all of their team members follow established standards and guidelines.

· Prioritize the incoming mail for any kind of technical issues.

· Any other duty assigned by the higher authority.

Requirements:

• U.k-based company must be good in English speaking.
• Resolve support issue in a prompt and professional manner.
• Handle the service users,
• Efficiently maintain and monitor the server.
• Will be responsible for installation of software.
• Professionally coordinate the services users.
• Manage all server.
• Mange the IT equipment.
• Mange the IT infrastructure.
• Responsible for the upkeep, configurations and reliable operations of client computer system server and data security systems.
• Must be work in rotational shifts.
• Must have a good command on English.