Senior Information Technology professional regarded as a business oriented and result driven IT Executive, with over 23 years of diversified experience out of which 16 years in IT Operation, ERP implementation/ deployment and Leading/developing strong IT delivery and support teams, with key focus on IT Governance and Security.
KEY SKILLS AND COMPETENCIES:
- Successful implementation of Multiple ERP /SAP Full Cycle Projects/ Roll-Outs across geographical spread with local and remote teams.
- Extensive Experience of Developing, Leading /Monitoring of SAP Center of Excellence/ Support Department/Teams.
- IT Alignments with Business Strategy
- Creating Business Value/ Innovative Solutions
- Budget Development & Management
- Vendor/Contract Negotiations & Management
- Process Improvements & Best Practices
- Large Scale Deployments/Projects Delivery
- Change Management/ Stakeholder Management
- Team Building.
| Last Resume Update | October 20, 2018 |
| Address | Karachi, Pakistan |
| Locked | |
| Phone Number | Locked |
Experience
GM- SAP Delivery and Support
Leading Team of SAP ERP/IT Delivery and Support: Develop and maintain a team of 40+ IT Support and Delivery with appropriate levels of business analysis skills, IT technical expertise and solution delivery experience. Work with functional teams to define process roadmaps and develop IT solutions for improvements
• Establish IT departmental goals, objectives, and operating procedures,
• Led Successful implementation of SAP SuccessFactors, and SAP Open Text-VIM solutions.
• Successfully implemented various SAP modules (QM, WHM, SD and PP) using in-house resources.
• Ensure the right-fit IT resources recruitment
• Work with functional teams to define process roadmaps and develop IT solutions for improvements
• Deliver simpler and cost effective IT solutions to support business transformation and powering growth.
• Building and leading Analytics and Mobility teams as part of IT Strategy.
• Liaise with SAP (Mena Team) on new product offerings /Support issues (OSS)
• Work with stakeholders to define business and systems requirements for new technology implementations.
• Negotiation, Management and Development of robust SLAs and monitoring performance against SLAs.
• Establish IT Business Partnering model to enable & execute IT Driven Business Led innovations across via entire Organization with a clear focus on strategic activities and building IT-Business alignment.
• Assist IT Infrastructure team in developing and maintaining the IT infrastructure and systems to ensure that all IT infrastructures are operating efficiently, optimally and cost effectively.
• Optimization of CAPEX and OPEX purchases, building relations with third party suppliers
Education
MBA ( MIS)