KASHIF AHMED USMANI

 

H # 81-A, Lane-1, Lake View Lane Society, Korang Road, Bani Gala,

Bahra Kaho, Islamabad Pakistan

Phone: +92-51-2613576   Cellular: +92-333-5266365    Skype: kashifahmedusmani1

Passport # BJ2857241      E-mail: kashifahmedusmani@gmail.com

 

 

 

 

 

 

Objective A challenging position in the field of Information Technology that would provide an opportunity to utilize my knowledge, abilities and willpower to the fullest possible extend. Striving for a solution where priorities require an aptitude in analytical problem solving skills. Professional Experience Nov 2017 till Now           BestWestern Hotel Islamabad,                               Pakistan

Franchise Property Best Western International

Manager IT

 

• Hands on experience on installation of LAN cabling, Telephone System, accountability of Win 2003 Servers, Win-7, Win-8 systems, Hotel Property Management Software on Munshi-10 Cloud Based, Telecommunication Equipment (PANASONIC PABX System), Security Equipment (CCTV Camera, Walkthrough Gate, Time Management System.
• To plan, manage, and supervise the quality of Internet service through vendor and ensure that it remains operational with high speed.
• To ensure that all the Wi-Fi equipment is working satisfactorily and monitor the performance of all the wireless access points.
• To introduce the practice of exercising all necessary precautions for avoiding the introduction of viruses and spyware in the computers or network through antivirus definition update and windows security update.
• To maintain full disaster preparedness and ensure that no data is lost or business operations disrupted as a consequence of an emergency situation.
• To manage the acquisition, distribution, relocation, maintenance, of all the IT Equipment, Telecommunication Equipment, Security Equipment’s, Electronic Door Lock and the inventory of IT Department
• Supervise the IT staff, monitor their performance and take all necessary steps so that each component of the IT is well-maintained and operated correctly for best performance
• To prepare for the Internal and External Audit of the IT setup and its working and offer management responses to the audit observations
• To prepare the Annual IT Budget, get it approved from the Management before submitting it to the hotel management for further processing.
• Keep supervision for best quality TV service on the Guestroom TVs.

 

Dec 2016 to Oct 2017                 IT Consultant                     Islamabad                        Pakistan

Working as IT Consultant to help people develop, use and integrate IT systems. Take the hassle out of resolving technical problems and provide training to users to maximize the value of technology in business.

Responsibilities

• Understand customer requirements and business objectives.
• Provide strategic advice on using technology to achieve goals.
• Manage IT initiatives and collaborate with in-house technical staff.
• Design IT systems and networks ensuring the right architecture and functionality.
• Support new technology implementation.
• Provide assistance with technical issues.
• Revise existing systems and suggest improvements.
• Produce reports.
• Compiling and presenting information.
• Writing reports and documentation.

 

 

 

Mar 2011 to Dec 2016   Islamabad Marriott Hotel,  Franchise Property    Islamabad         Pakistan

Hashwani Hotels Limited (HHL), Hashoo Group  

Associate IT Manager

I joined the Islamabad Marriott Hotel as Associate IT Manager; I have the honor to serve the additional responsibility of IT Manager.

Ensuring Client Technology.

• Monitors, ensures and manages the acquisition and maintenance of property based systems Opera PMS ver.5 (Front Office/Reservation/Accounts), Micros Point of Sales (POS for Restaurants/Banquets/Health Club), Micros Fidelio Material Control (FMC ver.8.8) (Purchasing & Issuing), Onity Key Card System. ver. HT24 (For Guest Rooms)
• Analyzes information, identifies current and potential problems and proposes solutions.
• Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
• Manages IT activities to ensure the property infrastructure and applications systems are functional at all times.
• Ensures solutions are consistent with the client's needs and brand specific.
• Maintains inventories and manages IT hardware/software.
• Provides Internet support and maintenance for Guest and Admin areas using Centralized Aruba Wi-Fi. Technology.

Managing Projects and Policies

• Monitors processes and evaluating information according to SOP provided from Corporate IT.
• Enforces IT policies and standards protecting company hardware, software and other resources at the property.
• Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.

Maintaining Information Systems and Technology Goals

• Develops specific goals and plans to prioritize, organize, and accomplish the work.
• Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
• Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.
• Ensures problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.

Demonstrating and Applying IR Knowledge

• Keeps up-to-date technically and applies new knowledge.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Provides technical expertise and support.

Leading IT Team

• Serves as a role model to demonstrate appropriate behaviors.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Celebrates successes and publicly recognizes the contributions of team member’s appreciation through email, in meeting.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Manages vendors for property IT requirements functioning as escalation point for problem resolution.

 

 

Sep 2008 to Mar 2011        Faisalabad Oil Refinery Pvt Ltd,                Karachi                     Pakistan

Madina Group of Industries, Faisalabad, Pakistan

IT Manager

• Develops implements and monitors group information technology, objective, policies and procedures under LAN, on WIN 2003 Servers and WIN XP, Application Server with in House developed application on VB-6 and SQL, ISA Server, Antivirus Server (Symantec), Time Management System Server, Thin Client.
• To assure and Implements the regular maintenance activities, documented review the log of monthly maintenance of IT Equipment.
•  Maintain and Documented the user list and policies as user login ID, Passwords on domain, In-house application software, so that prevent unauthorized access.
• Develops and implements Disaster Recovery Plan
• Prepare programs to provide employee development and offer opportunity for growth in IT.
• To maintain the complete inventory of IT Equipment.
• Develop and monitor information technology budget and expenditures.

Projects:

• Develops and provide leadership for new development of comprehensive, long range strategic plan for IT with two proposals of restructuring the LAN at Faisalabad Oil Refinery Pvt Ltd and Madina Sugar and Chemical Pvt. Ltd change Ethernet Cabling to Fiber Back Bone covered the area about 4000 meters and the WAN project the connectivity between Karachi, Faisalabad and Chinniot.
• Successfully completed the Call Center of 5 Users with Automated Order Taking System.
• Upgrade and Integrate the Attendance systems to fully automate on running application with HR and payroll Module.

 

 

May 2006 to Sep 2008            Zaver Pearl Continental Hotel            Gwadar,               Pakistan  Hashwani Hotels Limited (HHL), Hashoo Group

IT Manager

I joined the Hashoo Group as Associated IT Manager I have the honor that I am in the team of Pre- Opening phase and got the opportunity to serve as IT Manager.

 

• Hands on experience of the installation of cabling of Fiber Optic, LAN, Telephone System, Audio System and SMATV maintenance, accountability of Win 2003 Servers, Win-7, Win-8 systems, Hotel Property Management Software on Oracle 9, Telecommunication Equipment (SIEMENS Hi-path Exchange), Security Equipment (CCTV Camera, Scanner Baggage, Walkthrough Gate, Under Vehicle Inspection System, Audio System, SMATV System, Time Management System.
• To plan, manage, and supervise the quality of Internet service through satellite and ensure that it remains operational with high speed.
• To ensure that all the Wi-Fi equipment is working satisfactorily and monitor the performance of all the wireless access points.
• To introduce the practice of exercising all necessary precautions for avoiding the introduction of viruses and spyware in the computers or network through Fortinet Hardware Firewall.
• To maintain full disaster preparedness and ensure that no data is lost or business operations disrupted as a consequence of an emergency situation.
• To manage the acquisition, distribution, relocation, maintenance, of all the IT Equipment, Telecommunication Equipment, Security Equipment’s, Audio Equipment’s, SMATV Equipment, Onity card Electronic Door Lock and on the inventory of IT Department
• Supervise the IT staff, monitor their performance and take all necessary steps so that each component of the IT is well-maintained and operated correctly for best performance
• To prepare for the Internal and External Audit of the IT setup and its working and offer management responses to the audit observations
• To prepare the Annual IT Budget, get it approved from the Corporate IT before submitting it to the hotel management for further processing.
• To provide updates for the hotel website to the Corporate IT office.
• To manage the Zero channel, and constantly keep supervision for best quality TV service on the Guestroom TVs.

 

 

Aug 2002 to May 2006   Pakistan Broadcasting Corporation, HQR’s   Islamabad   Pakistan

Hardware/Network Engineer.

 

·         To maintain the Systems and Network smoothly with the existing environment of Win2000 Server and Win2000 Professional.

·         Provide technical support on hardware and software systems application.

·         Installs application and hardware according to the sound system as required, including services, equipment replacement, software installation LAN connection

·         Troubleshot problem in a minimum delay due to not disturbing, delay or stopping in the transmission.

·         Maintain and schedule backup of the programes and filling the reports on Servicing, , documentation of backup.

• Conduct trainings comprising recording, editing, compressing, and special software

 

 

 

Oct 2000 to Aug 2002                 Forbes Int’l (Pvt.) Ltd.                             Karachi, Pakistan

System Support Engineer

I joined the company as a System Support Engineer with a responsibility to solve the customer queries, and setting up new relationships. In this capacity my job is to solve the day to day issues relating to the networking problems and systems support services of branded and Unbranded systems of the clients using Intel, Compaq, HP, Acer and IBM.

Major Companies I serviced includes:

·         Pakistan Kuwait Investment Bank Limited.  v National Development & Finance Corporation.

·         National Investment Trust (NIT).                  v     College of Business Management

·         Al Meezan Investment Corporation.              v Cupola Pakistan Limited.                 

·         Merk Sharp & Dhom (MSD) Pakistan.         vInternational Brands Limited. (IBL).         

·         Kalsoft & Kalpoint.com (Group of Khanani & Kalia).

·         Asia Pacific Institute of Information Technology (APIIT).

·         NGO Resource Center a project of Agha Khan Foundation.

 

In this capacity I worked with the teams and installed networks based on the Windows NT. These include the setup of the entire networks, their configuration and implementation per customer requirements.

 

Sep 97 to Sep 2000                       Hyper Media Communication                         Karachi, Pakistan.

Technical Support Engineer

Associated as a team leader with the mentioned firm. Job entails the presentation of complete networking solutions before the client and setting up the hardware for the same. Essentially handles the entire customer interaction cycle right from the assessment to implementation.

In this capacity I work with the management to evaluate the client and assess their needs. Thereafter, we discuss our findings and our proposed solutions with the client. Once the agreement has been made I set up the plan to set up the hardware for the clients. I lead the team for implementation of plan for the client.

 

Once the hardware has been setup, I look after the customer satisfaction, and deals with any queries that arise here and then. This aspect requires the application of my technical know-how acquired during my academic, and work experience.

 

In that era of my working I have giving assignment i.e. a two maintenance contract in which I have assigned the task for technical support. Education B.E Computer Systems Engineering           1993 – 1997             M.U.E.T              Hyderabad, Pakistan

Taken engineering courses related to Computer Systems from Mehran University of Engineering & Technology, Hyderabad, Pakistan. Graduated with a first class division.

Projects include

v  Develop a program of a scientific calculator in Pascal

v  Develop an accounting system of a shop in Cobol

v  Develop a payroll system design in Qbasic for Shahmurad Sugar Mills Ltd.

v  Develop a general ledger account system in Fox Pro.

 

Bachelor of Science           1991 – 1993           University of Sind            Hyderabad, Pakistan

Completed with Mathematics, Physics, and Statistics combination. Graduated from Government Degree College, Hyderabad, Pakistan.

 

Intermediate                 1989 – 1990                Public School                 Hyderabad, Pakistan

Completed Intermediate from Public School, Hyderabad with Pre Engineering. Passed with “A” Grade marks. Technical Qualification

                                              March – August 2004                                 COMSATS   ISP                          Islamabad, Pakistan 

                                           Diploma in Telecommunication  

Completed Diploma in Telecommunication from COMSATS, this course covered the various aspects of Data Communication, DSL Technologies, Network Installation, troubleshooting, device configuration, etc.

 

  Professional              Activities, Seminars        / Workshops

  v  Participated in the Service Training Seminar of Xerox printers conducted at Karachi-Pakistan on May 5th, 1999.

v  Participated and successfully completed the Pentium III & SE440BX-2 Sales Training held on the 25th of May 1999 Karachi-Pakistan.

v  Successfully completed the Core III Training “99 held on the 22nd Nov 1999 at Karachi-Pakistan.

v  Successfully completed the Intel Channel Conference 1 2000 (IIC 1 ’00) held on the 2nd May 2000 at Karachi-Pakistan.

v  Attended a Service Training Workshop on Xerox Inkjet/ Laser Printer Technology On September 9, 2000 at Karachi, Pakistan.

v  Design and implement Network Project for Pakistan Telephone Cables Limited.

v  Design, Installation & Configuration of Network Project of Norte-Dame Institute of Education.

v  Attended a Workshop on Advanced Network Technologies on 20th December 2003 at NIIT (National University of Science & Technology, Rawalpindi, Pakistan which covers Cellular overview, Routing Protocols, Manet, TCP flood Attack and Countermeasures.

v  Attended a Workshop on Next Generation Networks on 13th January 2005 at NIIT (National University of Science & Technology Pakistan, Rawalpindi that covers Motivation, Characteristics of Next Generation Networks, Mobile Networks, Wireless LAN Technology Optical Networks, Networks Security and Performance.

v  Attended two days Course on “Risk and Safety Management in Process Industry” held on April 24-25, 2008, at Headquarters PEC, Islamabad, Pakistan.

v  Attend Two days’ short course on “Total Productive Maintenance “(MEC-5) held on June 03-04, 2008 at Headquarters PEC, Islamabad, Pakistan.

v  Attended two days Training on “Alcatel-Lucent OMNI PCX Enterprise” held on October 30-31, 2014, at Islamabad Marriott Hotel, Islamabad, Pakistan.

v  Attended three days Training on “Wi-Fi Concept in Aruba Operating System & Controller” held on September 25-27, 2014, at Islamabad Marriott Hotel, Islamabad, Pakistan, by Makkay’s Pakistan

v  Attend a Leadership Excellence course for One Day on “The Care and Growth Model” held at Marriott Hotel Islamabad, Islamabad on January 26, 2016 by Schutima Pakistan.

v  Attended Training on Cyber Risk Management from 15th to 17th March 2016 at Directorate of Workers Education, Islamabad under Government of Pakistan that covers Cyber Attack, Components & Areas, DRP (Disaster Recovery Planning), I.T Audit and Cyber Forensic. Extracurricular Activities

 

 

Professional Membership

   

v  Participation in the Pak Army’s “Zarb-e-Momin” exercise (1989) in which I represented Hyderabad Division.

v  Participated as the member of College Football / Cricket team.

 

v  Registered as “Professional Computer Engineer, COMP # 2641” from Pakistan Engineering Council since 12 July 2004. Personal Information

 

   

Date of Birth:   30th Aril 1973           Status:          Married

CNIC:               41304-2284724-3

Religion:           Islam                         Nationality: Pakistani

  Reference  

Furnish upon Request