Certified International Supply Chain Professional with over 12 years of experience, predominantly in the areas of;
- Logistics &Supply Chain operation,
- Customer Service/ Vendor Relationship,
- Warehousing,
- Import& Export,
- Coodination& Supervision Skills.
UAE experienced Trade & Logistics professional with established competence in customer relations.
Demonstrated strengths in logistics operations, transportation, distribution, material supervision, vendor coordination, client relations, quality assurance, and operations management. Proficient in Air/Sea/Land Operations, Import & Export Procedures and services.Experience in planning delivery execution, warehousing, import & export documentation, suppliers and customer coordination. Dealing with suppliers and agents on import/export shipment related issues.
Working experience in SAP Module, Sales and Distribution, Material Management, etc.
| Last Resume Update | May 21, 2019 |
| Address | Dubai, United Arab Emirates |
| Locked | |
| Phone Number | Locked |
Experience
Customer Service & Logistics Specialist
Planning Execution
•Responsible for planning, an arrangement of logistics for timely delivery of the Orthkit surgical instruments to the customers based on the advices of the sales representative.
•Inspect the Instruments prior to the delivery and communicate the available set contents to the sales rep in advance via email.
• Prepare the delivery checklists along with decontamination certificates to be filled and signed by corresponding customer/hospital staff after the surgery.
•Arrangement of the logistics to collect back Orthokit Surgical Instruments after the surgery along with consumption report from a customer.
•Decontaminate the collected Orthokit Surgical instruments and Implants, perform inspection and prepare the quotation and Sales Invoices of the used items to customers.
•Replenish and prepare the Instruments for next surgery and ensure that all the surgical instruments are complete at all times.
•Handling client complains and carried out corrective actions.
•Using SAP modules Sales & Distribution and Material Management to perform the above activities.
Quality Assurance
•Streamlined the GDP (Good Documentation Practice) of Orthokit Checklists and decontamination reports as per JnJ Quality and Compliance Standards. Accountability of cleanliness of shipping boxes and fleets at all times.
•Efficiently placed order for missing/damage instrument or implant after the approval from operations manager and ensured the Completion of Orthokits at all times.
•Examined the quality of all instruments and implants after each surgery as per JnJ Quality and Compliance Standards.
•Ensured the cleanliness and decontamination of all Orthokits as per JnJ Quality and Compliance Standards.