Customer Service Engineer - Xerox

Seeking a career oriented and challenging position in a national and international growing organization that can utilize my professional experience in the best interest of the organization.

Last Resume Update December 20, 2018
Address Hyderabad, Pakistan
E-mail Locked
Phone Number Locked
Website Locked

Experience

DWP GROUP
Customer Service Engineer - Xerox
Sep 2016 - Current

Responsible for undertaking the control, service and installation of Xerox office and production copier’s accordance with Xerox standards.
• Xerox WorkCentre MFP Series - 5019, 5021, 5325, 5330, 5335, 5755 and 7120.
• Xerox VersaLink MFP Series - C405, C7025, B405, B7025, B7030, and B7035.
• Xerox AltaLink MFP Series - B8045, B8055.
• Xerox Production Copier/Printer Series - D95, D110, D125P.
• Maintaining proper engineering documentation and reports service log and stock.
• Responding to service calls from all over Sindh (south region) territory;
• Sindh Police, Jazz Pakistan, Bank Al-Falah Limited, Standard Chartered Bank, National Bank of Pakistan, Soneri Bank, Philip Morris Internationals, Engro Fertilizers Limited, Marie Stopes Society, Telenor Pakistan and Sukkur Institute of Business Administration, Hubco Thar Coalfield Tharparker.
• Network installation and configuration.
• Installation of Free Flow Server operating system for safe and secure database printing.
• Enable to Xerox standard accounting and create user id and password.
• Provide prompt response to breakdown service request.
• Remove the errors of machine in minimum time on customer side.
• Replacement of consumed spare parts of the machines.
• Troubleshooting of all kinds of Hardware/Software issues.

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