Report to the Regional Collection Manager.
Work in coordination with the accounts department to keep a record of balance receivables.
Send reminders to the concerned party about clearing the payments.
Daily update tracker & MIS. After regular reminders, issue notice to the concerned party.
Although authorized to take action, I have to be polite and maintain cordial Relations with the client.
For strict actions, have to follow the rules and instructions
of the governing Bodies and not perform any action
against the law.
Help the seniors in credibility analysis of the clients.
Maintain a record of all the defaulters, and make sure that next time proper Security is pledged by them before any
financial Transaction with them.
Maintain records pertaining to the client's credit score, address, pending Payments, etc., and send a report to the
seniors.
Coordinate and communicate with the client after sending reminders and Notice, and try to resolve the same.
Negotiate with customers for settlement waivers as par bank policy and Make them agreed.
Coordinate with 3rd party collection agencies when assigning payment collection effort. Draft settlement memos of
delinquent accounts and take approvals for Settlement
. Make sure that settlement amount deposited before month
end.
After payment of settled accounts coordinate with operations for closer of Settled accounts.
Extra Responsibilities:
Assist in documentation and report making. Stop GCO accounts from charge off by taking markup, or settled them.
Liaise with the Bank legal service providers and ensure external legal
Activities and engagements are coordinated effectively.
Maintain an effective court diary and follow up of matters pending in court.
Other duties as may be assigned from time to time.