There are several ways to communicate these days. You can email. You can call. You can Skype. You can video chat. You can even see someone in person however that is believed so ‘old school’ now.

Each one has their own pros and cons. Some are also simpler than others. Email, for instance, tends to be simpler for those that are shy and have trouble presenting. But there are times you might require using another method, such as a phone call, in person meeting, or something more personal. Show the employer that you’ve the confidence to do so, and you are not afraid to use it.

Behavioral Interview Query: When have you chosen to reflect an idea in person or on the phone as opposed to through email even though the email channel would have been a lot faster?

Be very clear with your reasoning. Do not make phone calls or in person meetings sound like an inconvenience, or something that you would rather not do. If anything, attempt to indicate that they are advantageous, because if the employer is hoping you to make phone calls or have in person meetings, they are going to need you to do so willingly.

Sample Answer

“Actually, phone conversations are something I utilize mostly to contact incoming leads. Even though email is a faster and simpler way to cold contact, particularly because several people hate unexpected phone calls, I still use phone calls to contact leads that have contacted us first. This is more efficacious for me because I consider people respond better to hearing my voice, knowing I am real, and being capable to tell that I believe in the product genuinely, and not merely because I need their money.”

Here you’re subtly mentioning your communication talents. You highlight that people respond well to you, which is really what you need for the job, and you show that you are not afraid to communicate in person, mostly, if you feel the situation needs it.